Privacy Policy
At MOM0, we value your privacy and are committed to being transparent about how we collect, use, and protect your personal information. This Privacy Policy explains how your information is handled when you visit our website, make a purchase, subscribe to our updates, or interact with our services.
Information We Collect
When you interact with MOM0, we may collect the following information:
Personal Information: Your name, email address, phone number, billing address, and shipping address.
Order Information: Products purchased, order history, transaction details, and payment-related information.
Website Usage: Browser type, device information, IP address, cookies, and interactions with our website.
Marketing Preferences: Your preferences and consent regarding promotional emails and text messages.
Payment information is processed through our payment service providers. MOM0 does not directly store complete credit card numbers.
How We Use Your Information
We may use your information to:
Process, fulfill, and deliver orders.
Provide customer service and respond to inquiries.
Send order confirmations, shipping updates, and other transactional communications.
Send promotional emails or text messages when you have provided the appropriate consent.
Improve our website, products, and customer experience.
Detect fraud, maintain security, and comply with applicable laws.
SMS Marketing
If you choose to subscribe to MOM0's SMS marketing program, we may send you promotional messages, including discount codes, product launches, special offers, and other brand updates.
Participation is voluntary, and consent to receive marketing messages is not a condition of purchase.
You may opt out of marketing messages at any time by replying STOP to a message. Message frequency may vary, and message and data rates may apply.
We do not sell or share SMS opt-in consent or phone numbers collected for SMS marketing with third parties for their own marketing purposes. We may share information with service providers that help us deliver messages on our behalf, subject to appropriate restrictions.
Sharing Your Information
We may share information with trusted service providers when necessary to operate our business, including:
Payment processors
Shipping and fulfillment providers
Website hosting and ecommerce service providers
Customer support and marketing service providers
We may also disclose information when required by law or necessary to protect our rights.
We do not sell personal information for monetary compensation. [Confirm whether any advertising or analytics activities constitute a sale or sharing under applicable privacy laws.]
Cookies and Analytics
Our website may use cookies and similar technologies to support essential website functions, understand visitor activity, and improve the shopping experience.
You can manage cookies through your browser settings and any cookie preference tools available on our website.
Data Security and Retention
We use reasonable administrative, technical, and organizational measures to help protect personal information.
We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, and support legitimate business operations.
No method of online transmission or electronic storage is completely secure.
Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, or obtain information about the personal information we hold about you, as well as to opt out of certain uses.
To submit a privacy request, please contact us using the email address below. We will respond in accordance with applicable law.
Children's Privacy
Our website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated revision date.